Sales Administrator

Join our well-established client with over 20 years of industry leadership is seeking a proactive and detail-oriented Sales Administrator / Client Services Coordinator to support their busy and collaborative team. Renowned for outstanding customer service and strong client relationships across the UK, they are now looking for an organised professional to help ensure the smooth running of day-to-day operations.

With seven departments working cohesively to deliver a seamless customer experience, this role plays a vital part in supporting both internal teams and external clients.

About the Role

As a key administrative support within the sales function, you will be responsible for managing client enquiries, processing orders, preparing quotations, and coordinating activities that support the entire customer lifecycle. You will ensure all administrative processes run efficiently, enabling the sales team to focus on strategic client engagement.

This is a fast-paced, office-based position ideal for someone with excellent communication, organisational, and multitasking skills who enjoys delivering exceptional service behind the scenes.

Key Responsibilities

• Managing client communication via phone and email in a timely and professional manner
• Accurately preparing and processing customer quotations and orders
• Providing administrative support to the wider sales team
• Maintaining client records and updating internal databases
• Assisting with aftersales queries and issue resolution
• Ensuring documentation is complete and correctly filed
• Supporting workflow during staff absence or peak periods

What We’re Looking For

We’re looking for a motivated and organised team player who takes ownership of their work and enjoys creating structure and efficiency. You'll be confident handling varied admin tasks and comfortable interacting with clients in a service-focused manner.

Skills & Attributes

• Strong administrative and coordination skills
• Excellent attention to detail and accuracy
• Clear, confident communicator (written and verbal)
• Skilled at managing competing deadlines and prioritising effectively
• Customer-oriented with a helpful and professional manner
• Able to problem-solve and take initiative when needed
• Comfortable working independently and within a team

Experience Required

• Minimum 2 years’ experience in an administrative, sales support, or office-based client service role